| Initial Phone interaction |
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| Setting the appointment when you wanted it. |
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| Phone Call to confirm appointment |
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| Service technician's professionalism |
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| Ease of getting your questions answered |
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| Explanation of the work before beginning |
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| Respect for your property |
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| Clean up after the work completed |
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| Value of service performed |
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| Would you recommend us to others? |
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